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Why Employee Development Benefits Your Team and Your Business
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Why Employee Development Benefits Your Team and Your Business

By Jeanette Coleman, SPHR & SHRM-SCP on Mar 24, 2022
5 min read 2 Comments

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You’ve heard this before: Employees are a company’s most important asset. On almost all levels, that’s true. High-performing employees are crucial to business growth and prosperity. But if your employees aren’t qualified, capable and well trained, they won’t ever be the essential asset your company needs them to be.

Workplace skills aren’t one and done, either. As technology and business practices evolve, employees who may have had cutting-edge knowledge when they joined your organization can find themselves at the back of the pack if they don’t get professional development opportunities that keep their abilities fresh.

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The more skilled your workforce is, the more productive it is. Employees also become more engaged and loyal when they regularly participate in professional development opportunities.

Employees also become more engaged and loyal when they regularly participate in professional development opportunities. In fact, LinkedIn’s 2024 Workplace Learning Report found that employees who feel they aren’t developing their skills are 10 times more likely to look for a new job, while organizations that prioritize internal mobility and continuous learning retain their employees nearly twice as long. Decreased turnover, combined with higher-performing employees, leads to increased revenue—making development a smart investment in both people and the bottom line.

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How To Develop Employees

Employees, of course, are all different. Some are self-motivated, while others learn better if they’re mentored or asked to participate in a series of topical trainings. Offering a variety of development opportunities delivered through multiple means helps ensure everyone on your team has a chance to pick up new skills in the ways that are most effective for them.

Here are some of the best employee development methods for small and mid-sized firms committed to realizing their teams’ fullest potential:

  • Employee Coaching

    Regular check-ins and meetings throughout the year – both formal and informal – as well as training and mentoring, all can be chances to develop your team. Besides providing constructive feedback, ask employees about their aspirations and help them create plans to achieve their career goals.
     
    • Ensure that managers have the training and mentoring they need to contribute high-level skills such as leadership, strategic planning, communication, critical thinking and the ability to articulate the company’s long-term vision. Managers cannot model and teach these abilities to those they supervise unless they first possess the skills themselves.

      A professional employer organization (PEO) like Axcet HR Solutions is an option for creating leadership training programs that help managers and supervisors coach, motivate and empower employees.

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    • Introduce or connect employees to internal or external role models, subject matter experts and other mentors who can broaden their perspectives and expand their expertise.
    • Use role-playing to teach skills required for specific situations, like diffusing an upset customer, in a low-stress setting. Such simulations let employees apply conceptual or textbook knowledge to real-world situations, giving them the confidence to handle scenarios they might encounter in real-time.

    • Have more seasoned employees – even peers – mentor newer, less-experienced employees. Mentoring can and should be executed at every professional level.

    • Be open to providing a third-party coach for individuals who may need to address specific performance, behavioral or interpersonal challenges in the workplace.

RELATED: How To Cross-Train Employees When Your Workforce is Remote >>

  • Group Settings

    • For employees who do well in a classroom setting, offer instructor-led sessions on new skills, ways to improve job performance or how to become a more well-rounded professional.

    • Offer employees the chance to take relevant training courses in person or online. The pandemic proved that webinars and video conferences can be as effective as meeting in the same physical space.

    • Encourage employees to become involved in industry or job function-related professional associations and to attend these organizations’ conferences and member meetings. These events provide plenty of networking opportunities, as well as exposure to interdisciplinary experts and leaders. Topic-oriented meetings and breakout sessions expand attendees’ knowledge base of relevant subjects.
  • Stretch Projects

    Sometimes the most effective development tool isn’t a class or workshop—it’s real work. When managers notice skill gaps or when employees express interest in growing in a particular area, a stretch assignment can provide the challenge needed to accelerate development.

    Stretch projects intentionally push the boundaries of an employee’s current role by assigning responsibilities that require new capabilities, problem-solving approaches, or leadership behaviors. According to Korn Ferry’s research on the 70-20-10 learning model, challenging job experiences—such as stretch and rotational assignments—account for roughly 70% of how employees learn and grow, making them the single most impactful development method. These hands-on experiences often produce deeper, longer-lasting learning than mentoring, formal training, or even increased exposure to senior leaders.

    Stretch assignments can be:

    • Horizontal – broadening an employee’s skill set by assigning work similar to—but outside the scope of—their current responsibilities.
      Example: Having a payroll specialist assist with implementing a new HRIS feature or participate in a cross-departmental compliance project.

    • Vertical – expanding the level of responsibility by moving work upstream or downstream from the employee’s current role.
      Example: Asking an HR generalist to lead an onboarding program redesign or giving a high-performing team member responsibility for managing part of a project budget.

    Examples of high-impact stretch projects include:

    • Leading a cross-functional team to solve a business challenge

    • Piloting a new product, service, or process

    • Managing a project that involves unfamiliar technology or stakeholders

    • Representing the company in a community partnership or industry group

    • Designing or improving a workflow that affects multiple departments

    • Standing in for a supervisor during an absence or transition

    When structured well—with clear goals, support, and a manageable level of risk—stretch assignments boost confidence, build leadership readiness, improve engagement, and help employees gain visibility across the organization. For employers, they create a stronger internal talent pipeline, reduce turnover, and strengthen organizational agility.

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Self-directed online coursework, on-the-job training and tuition reimbursement are other ways you can foster employee development and differentiate your company in a highly competitive labor market.

Making employee development an ongoing part of your business processes creates a mindset of continuous improvement. That commitment helps employees continue growing and learning and rewards your company with a healthier culture, higher-performing workforce and improved bottom line.

For more information on how Axcet HR Solutions supports your business with strategy and organizational development visit our website.

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Jerry Moore, CEO of Grass Pad, is a Grass Guy

Jerry Moore, CEO, Grass Pad is a Grass Guy
kansas city professional employer organization axcet hr solutions senior hr consultant

How to Avoid Promoting the Wrong Person

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