Play Audio
10 Common HR Issues Small Businesses Face
7:55

10 Common HR Issues Small Businesses Face – And How to Solve Them

By Jeanette Coleman, SPHR & SHRM-SCP on Apr 09, 2025
6 min read 0 comment(s)

Share this:

Smiling businesswoman engaging with team after outsourcing common HR issues to a PEO, symbolizing relief from everyday HR challenges.

Running a small business means wearing a lot of hats — but HR issues? Those hats are heavy.

From payroll headaches and compliance confusion to rising benefits costs and hiring hurdles, HR issues can quietly chip away at your time, energy and growth. And for small businesses, where every hour and hire counts, those issues can start to pile up fast.

In this post, we’ll walk through 10 common HR issues small businesses face — and explore practical ways to solve them.

Whether you handle HR yourself or lean on in-house staff, there’s another option: partnering with a professional employer organization (PEO). We’ll show you how this approach can lighten your load, reduce risk and give you back the bandwidth to focus on growing your business.

Bonus: Check out the infographic below to see just how much time HR tasks are taking away from the things that matter most.

1.  Too Much Time Spent on HR Administration

As a business owner, your time is one of your most valuable assets. But administrative HR tasks — from employee paperwork to managing health benefits enrollments — can easily consume hours each week. This isn’t just a nuisance; it’s a silent growth blocker. Time spent here is time not spent on strategy, customer relationships or driving revenue.

How a PEO Helps

A PEO lifts this burden by handling day-to-day HR admin with precision and efficiency. With expert systems in place, your internal resources are freed up to focus on scaling the business — not shuffling forms. According to our infographic, the hours lost to HR every week could be strategically redirected to growth-driving initiatives.

Infographic illustrating how common HR issues take up valuable time for small business owners, highlighting key HR challenges and lost productivity.

2.  Payroll Complexity and Compliance Risk

When you’re running a business, payroll errors aren’t just frustrating — they can be expensive. Incorrect tax filings, late payments or overlooked regulatory changes can lead to fines, audits and reputational damage. Worse, they can erode employee trust. 

Among the most costly HR issues small businesses face, payroll mistakes are also among the most preventable.

How a PEO Helps

Certified PEOs like Axcet remove that risk. We manage every aspect of payroll — including compliance with federal, state and local laws — so your business stays protected. With a PEO’s expertise, you minimize financial exposure and keep employee paychecks accurate and on time.

Clickable image that is hyperlinked to a blog post about why hire a peo instead of an HR person

3.  Rising Employee Benefits Costs

You want to offer strong benefits to attract and retain employees — but for many small businesses, the cost of health insurance and other perks is becoming unsustainable. Without buying power, you're often stuck with high premiums and limited options, which creates HR challenges around recruitment, retention and morale.

How a PEO Helps

A PEO leverages group purchasing power to provide your business with access to Fortune 500-level benefits at rates that make sense for smaller budgets. This not only supports retention and satisfaction, but positions your business as an employer of choice in a competitive market.

RELATED: PEO Insurance - The Key to Affordable Employee Benefits >>

4.  Recruiting and Retaining Talent

Hiring has never been more competitive, and small businesses often lack the resources to keep up. From limited internal bandwidth to less attractive benefits, it can be hard to stand out to top candidates. And once you do hire them, retaining that talent requires strategy, consistency and time — all of which may be in short supply. These HR challenges affect business growth and culture alike.

How a PEO Helps

A PEO helps you compete by offering hiring support, onboarding systems, and access to competitive employee benefits. Just as importantly, they bring structure to your retention strategies — improving culture, reducing turnover, and giving your business the consistency it needs to grow.

RELATED: PEOs Elevate Talent Acquistion Strategies for SMEs >>

5.  Staying on Top of Employment Law

Employment laws change constantly — and what you don’t know can hurt your business. A missed regulation or outdated policy can expose your company to audits, lawsuits or costly penalties. Legal compliance is one of the most underestimated HR issues, but it’s also one of the most important.

How a PEO Helps

With a PEO in your corner, you have access to experienced HR compliance professionals who proactively monitor changing laws and update your policies accordingly. This minimizes legal risk, improves decision-making, and frees up leadership to focus on strategic growth instead of legal landmines.

7.  Workplace Safety and OSHA Compliance

Workplace safety isn’t just about preventing accidents — it’s about protecting your people, your brand, and your bottom line. But keeping up with OSHA regulations, training requirements and documentation can be overwhelming, especially if you don’t have an in-house safety specialist.

How a PEO Helps

PEOs bring expert-level safety and risk management support, tailored to the specific needs of your industry. They help you develop, implement and maintain safety programs that prevent incidents, reduce liability and promote a culture of safety — all while keeping you fully compliant with OSHA standards.

RELATED: Small Business Health and Safety Program - PEOs Lead the Way >>

7.  Employee Development and Performance Management

Developing employees and managing performance are essential to long-term business growth. But without clear goals, consistent feedback and development opportunities, small businesses often struggle with underperformance and disengagement — and that can quietly drag down productivity, morale and retention. 

It’s one of the most subtle but impactful HR challenges companies face.

How a PEO Helps

PEOs help build performance frameworks that actually work. From review systems and clear performance metrics to coaching, training and development support, a PEO empowers your managers and teams to grow in their roles and contribute at a higher level.

HR outsourcing services PEO services

8.  Onboarding is Inconsistent or Ineffective

A weak onboarding process can increase early turnover and slow productivity. Without a structured approach, new hires may feel confused, unsupported or disconnected.

How a PEO Helps

PEOs create structured onboarding systems that help new hires feel welcome, aligned and prepared from day one. From digital checklists to compliance training, a PEO provides a polished and professional onboarding experience.

RELATED: The Value of Onboarding Technology >>

9.  No HR Expertise In-House

Many small businesses rely on office managers or owners to handle HR, often on top of other responsibilities. Without certified HR professionals, this approach can lead to oversights and increased risk.

How a PEO Helps

A PEO gives you access to a dedicated team of certified HR professionals who bring deep expertise in compliance, employee relations, documentation and best practices. They become your external HR department.

RELATED: Why Use a PEO Instead of an HR Person >>

10.  Inconsistent or Missing HR Policies

Without formal HR policies and documentation, businesses risk inconsistencies and potential legal exposure. Employees may also lack clear expectations or dispute resolution pathways. Just as importantly, policies help define your workplace culture. If those guidelines are missing, your company culture may feel inconsistent — or even toxic — to your team.

How a PEO Helps

A PEO creates customized, compliant HR policies and employee handbooks tailored to your business. These tools promote fairness, reduce confusion, and protect your company from legal challenges.

Need Help Tackling Common HR Issues? Axcet Can Help

As a certified professional employer organization based in Kansas City and serving businesses coast to coast, Axcet HR Solutions helps small businesses manage HR with confidence. From payroll and benefits to compliance and employee relations, we handle the heavy HR lifting — so you can get back to what matters most.

Want to talk? Schedule a consultation today to learn how Axcet can support your business.

Kansas City PEO Small Businesses Contact Kansas Missouri

Get HR Updates

Table of Contents

Managing Loud Laborers: When Self-Promotion Undermines Team Dynamics

Kellie Rondon, HR consultant at Axcet HR Solutions, shares expert insights on loud laborers and how small businesses can manage this growing workplace challenge.
Choosing PEO companies for expert HR, payroll and compliance services for businesses

PEO Companies: How to Compare and Choose the Best One in 2025

Let us know what you think...