Play Audio
CPEO vs PEO: Making the Informed Choice
17:01

CPEO vs PEO: A Side-by-Side Comparison

By Jo McClure, CPP on Feb 05, 2025
12 min read 6 Comments

Share this:

what-is-a-certified-peo-jo-mcclure-Axcet-HR (1)

Understanding the distinction between a CPEO vs. PEO is crucial for small and medium-sized businesses (SMBs), which form nearly half of the country's workforce. Running an SMB means juggling multiple demands—strong leadership, aligning teams to a shared vision and creative problem-solving—all while trying to grow their businesses.

Given these demands, outsourcing HR functions can be a game-changer. That's where professional employer organizations (PEOs) and certified professional employer organizations (CPEOs) come in.

But what’s the difference between a CPEO vs PEO and why does certification matter? Let’s break it down.

RELATED: Why Use a PEO Instead of an HR Person >>

PEO vs CPEO: Understanding the Basics

What Is a PEO?

A PEO (Professional Employer Organization) is a firm that provides a range of HR services to businesses through a co-employment relationship. This typically includes:

Payroll processing
Employee benefits administration
HR compliance assistance
Workers’ compensation and workplace safety

In this arrangement, the PEO becomes the employer of record for tax and benefits purposes, but the client maintains responsibility for managing employees.

However, a traditional PEO does NOT assume sole liability for employment taxes. If the PEO collects payroll taxes but fails to remit them to the IRS, the client company may still be held liable.

What Is a Certified PEO (CPEO)?

A CPEO (Certified Professional Employer Organization) offers all the same HR and payroll services as a PEO but with one major difference—it has successfully met the IRS's requirements for certification.

This IRS certification provides significant tax advantages to businesses, including:

The ability to retain federal tax credits (which may be lost under a standard PEO).
Elimination of wage base restarts for Social Security and Medicare taxes when switching mid-year.
Sole liability for employment taxes—once the client pays the CPEO, the IRS cannot pursue the client for unpaid payroll taxes.

Additionally, CPEOs must adhere to continuous IRS reporting and bonding requirements, ensuring their financial stability and compliance with federal regulations.

RELATED: The Best PEO Meets These 5 Qualifications >>

CPEO vs. PEO: A Comparison Chart

Both CPEOs and traditional PEOs provide HR outsourcing, but only a CPEO carries IRS certification, financial safeguards and tax benefits. Now that we've defined the key differences between a PEO and a CPEO, let's take a side-by-side look at how they compare.

Certified PEO (CPEO) vs PEO ComparisonChart

Breaking Down the Key Differences Between CPEO vs PEO

While the comparison chart above provides a quick comparison, understanding the full impact of these differences can help businesses make a more informed decision.

Let’s take a deeper look at the five biggest distinctions between a CPEO and a PEO.

1.  IRS Certification and Compliance

A CPEO must meet rigorous IRS standards that a traditional PEO does not. These include:

  • A comprehensive financial audit by a third-party CPA
  • Proof of tax compliance—all employment taxes must be paid on time
  • Background checks on key personnel responsible for payroll tax payments
  • Proof of positive working capital

Traditional PEOs do not undergo this level of scrutiny.

2.  Tax Liability: Who's Responsible?

With a traditional PEO, both the PEO and the client share tax liability. If the PEO fails to pay employment taxes, the IRS can pursue the small business for unpaid amounts—even if the business already sent the payments to the PEO.

With a CPEO, the IRS recognizes it as the sole party responsible for tax payments. Once the business pays the CPEO, it is legally protected from any further tax liability.

3.  Tax Credits: Do You Lose Them with a PEO?

One major concern for small businesses considering a PEO is whether they will lose access to federal tax credits.

  • With a traditional PEO: Certain tax credits may not transfer, causing businesses to miss out on valuable savings.

  • With a CPEO: Clients can retain certain federal tax credits, as permitted under the Small Business Efficiency Act (SBEA).

4.  Wage-Base Restarts: Hidden Payroll Costs

Switching to a traditional PEO mid-fiscal year can trigger wage base restarts, which means small businesses may have to pay payroll taxes twice on the same employees due to a change in the Federal Employer Identification Number (FEIN).

A CPEO prevents this costly issue. When businesses switch to a CPEO mid-fiscal year, they avoid double taxation on Social Security and Medicare wages.

5.  Peace of Mind: Security in Your HR Partner

A CPEO provides a higher level of financial security, tax compliance and risk mitigation. This peace of mind is why many small businesses choose a CPEO vs PEO.

Would you choose a bank that wasn’t insured by the FDIC? Probably not. The same logic applies to choosing an HR provider—IRS certification provides essential protections.

Now that we've covered the main difference between a CPEO vs PEO, let's learn more about PEOs and CPEOs and the services and benefits they provide small to mid-sized businesses.

What Does It Take to Become a Certified PEO?

The CPEO designation is not easy to obtain—the IRS sets strict requirements that must be met before certification is granted. To qualify, a PEO must:

Undergo a rigorous IRS review process, including financial audits and tax compliance checks.
Provide extensive documentation proving it has paid all employment taxes on time.
Maintain positive working capital to demonstrate financial stability.
Ensure that all key personnel pass background checks, particularly those responsible for tax payments.
Submit quarterly CPA-reviewed tax filings to confirm ongoing compliance.
Post a substantial IRS-mandated bond to guarantee its ability to meet payroll tax obligations.

Only a small percentage of PEOs achieve CPEO status. In fact, out of 900+ PEOs in the U.S., fewer than 10% are certified by the IRS.

Axcet HR Solutions Among First 10% of PEOs to Become Certified

Here at Axcet HR Solutions, we are proud to have met all requirements, including a documented history of federal, state and local tax compliance, financial responsibility and organizational integrity, and to have been among the first 10% of PEOs in the nation to become certified by the IRS.

In fact, we were the only local Kansas City PEO, to receive the IRS designation of CPEO and to have maintained our certification, uninterrupted, since first earning it in 2017.

“Axcet HR Solutions is committed to operating according to the highest standards. We take every measure to ensure our clients have the utmost peace of mind when they partner with us for all of their business’ HR needs.” 

-Jo McClure, Axcet HR Solutions Director of Payroll Administration

New call-to-action

CPEO vs PEO: 9 HR Services Provided By Both

Both CPEOs and traditional PEOs operate under the PEO model, serving as a co-employer to small businesses. They take on responsibilities for key business functions, including:

1.  Payroll and Payroll Tax Management

Managing payroll and payroll taxes is complex and time-consuming. PEOs and CPEOs streamline payroll operations by handling:

  • Payroll processing – Ensuring employees are paid on time.
  • Payroll tax filing and deposits – Helping businesses stay compliant with tax regulations.
  • Employment tax reporting – Reducing the risk of late or incorrect filings.

However, not all payroll service providers offer the same level of protection. Here’s how different third-party arrangements compare:

Certified PEO (CPEO) – The Best Option

  • IRS-certified with strict financial audits and compliance requirements.
  • Solely responsible for paying and filing employment taxes.
  • Clients are fully protected from IRS liability for unpaid federal employment taxes.

Traditional PEO

  • Offers payroll and HR services but does not assume full tax liability.
  • Clients may still be held responsible for unpaid employment taxes if the PEO fails to remit them.

Other Third-Party Payroll Providers (Limited Protections)

  1. Payroll Service Providers (PSPs)

    • Handles payroll processing and tax filing but does not assume liability for unpaid employment taxes.
  2. Reporting Agents (RAs)

    • A PSP that is registered with the IRS and must electronically file and deposit payroll taxes.
    • Still, does not assume liability for unpaid taxes.
  3. Section 3504 Agents

    • Authorized under the IRS Code to withhold, report and pay federal employment taxes.
    • Shares liability with the employer, meaning the IRS can pursue either party for unpaid taxes.

Why a Certified PEO is the Smart Choice

A CPEO offers unmatched protection by ensuring:

Full IRS compliance and tax security.
Clients retain their tax credits (which may be lost under a traditional PEO).
Businesses avoid wage base restarts and double payroll tax payments.

Choosing a CPEO vs PEO or payroll provider means fewer risks and greater financial peace of mind.

RELATED: The Surprising ROI of Payroll Outsourcing for Small Businesses >>

2.  Compliance Issues

Staying compliant with employment regulations is essential to avoid costly fines and legal risks. CPEOs and PEOs help businesses navigate complex compliance requirements, including:

Payroll tax compliance – Ensuring accurate tax reporting and timely payments.
Unemployment insurance – Managing state and federal UI requirements.
Workers’ compensation – Providing proper coverage and claims management.
Workplace safety – Assisting with OSHA compliance and risk mitigation.
HR compliance – Keeping policies aligned with labor laws and industry regulations.

3.  Employee Benefits Management/Administration

A strong employee benefits package is key to attracting and retaining top talent. Both CPEOs and PEOs help small businesses access high-quality benefits at competitive rates, including:

Health, dental and vision insurance – Group plans with better pricing.
Retirement plans – 401(k) and other savings options.
Insurance premium discounts – Lower rates due to larger risk pools.
Enrollment and claims management – Simplified administration for employers and employees.

By partnering with a CPEO or PEO, small businesses can offer Fortune 500-level benefits without the high costs or administrative burden.

4.  Risk Assessment

Workplace safety is essential, but many small businesses may not recognize hidden risks that could lead to injuries or costly fines. Both CPEOs and PEOs provide expert guidance to help employers create a safer work environment, including:

Workplace safety audits – Identifying hazards and compliance gaps.
OSHA compliance assistance – Preparing for and responding to inspections.
Injury prevention strategies – Implementing cost-effective safety measures.
Risk mitigation training – Educating employees on workplace safety best practices.

When considering a CPEO vs PEO, both help reduce liability, lower workers’ comp costs and ensure regulatory compliance.

RELATED: Risk Management Strategies - The Transformative PEO Approach >>

5.  Talent Management

In a competitive job market, small businesses need strong hiring and retention strategies to attract top talent. Both CPEOs and PEOs provide expert support in:

Recruiting and job positioning – Helping businesses stand out to top candidates.
Applicant screening and assessment – Ensuring the right fit for each role.
Onboarding support – Streamlining the hiring process for a smooth transition.
Workplace culture development – Enhancing employee engagement and retention.

By partnering with a CPEO or PEO, businesses gain expert guidance to build a skilled, motivated workforce.

6.  PEO Workers' Comp 

Managing workers’ compensation can be complex, requiring businesses to navigate claims, compliance and insurance premiums. Both CPEOs and PEOs take on this responsibility by:

Handling workers' comp coverage – Ensuring businesses have the right insurance.
Managing claims and paperwork – Reducing administrative burden.
Ensuring compliance – Keeping businesses aligned with state and federal regulations.
Providing risk management support – Helping reduce workplace injuries and lower premiums.

7 Reasons to Choose a PEO for Workers' Comp Insurance (Infographic)

7-Reasons-to-Use-a-PEO-for-Risk-Management-Infographic-_1_

7.  Retirement Planning 

Helping employees plan for retirement is a valuable way to show appreciation and retain top talent. Both CPEOs and PEOs offer expert guidance on:

401(k) and retirement savings plans – Helping businesses choose the best options.
Employer contribution strategies – Structuring plans to maximize employee benefits.
Plan administration and compliance – Handling enrollment, reporting, and regulatory requirements.

A CPEO or PEO makes it easier for small businesses to offer competitive retirement benefits while staying compliant.

Axcet Makes Offering Retirements Benefits Easy: Learn About Our Small Business 401(k) Plans >>

8.  Employee Performance Tracking 

Tracking employee performance helps businesses identify strengths, address skill gaps, and drive productivity. CPEOs and PEOs assist with:

Employee review processes – Developing structured evaluations.
Performance metrics and goal setting – Using data to enhance productivity.
Reskilling and development strategies – Offering training to strengthen workforce skills

9.  General HR support

Small businesses often lack the resources for a dedicated in-house HR team, leaving owners or managers to handle HR challenges alone. CPEOs and PEOs provide:

HR policy development – Ensuring businesses stay compliant.
Employee relations support – Managing workplace concerns effectively.
HR consulting and best practices – Providing expert solutions for day-to-day issues.

If you're weighing a CPEO vs PEO, both enable businesses to gain access to expert HR professionals without the cost of an internal team.

RELATED: PEO Cost Considerations - Is It Worth the Investment? >>

Questions to Ask a Prospective Certified PEO Partner

Choosing a CPEO is a significant decision, and the right fit can impact your business's HR functions, compliance, and growth. Before selecting a provider, ask these five key questions:

1.  How Do You Interact with Clients?

  • Do they assign a dedicated HR team, or will you work with a call center?
  • Are they locally based, or is support entirely online?
  • How do they handle employee inquiries about benefits and HR issues?

2.  What Are Your Team’s Qualifications and Expertise?

  • How experienced is their staff in HR, payroll, and compliance?
  • Do they hold industry certifications such as:
    • SHRM-CP, SHRM-SCP, PHR, SPHR (HR expertise)
    • Certified Payroll Professional (CPP) (payroll management)
  • Do they have low employee turnover to ensure consistency in service?

RELATED: Top Benefits of Hiring SHRM or HRCI Certified HR Consultants >>

3.  What’s Included in Your CPEO Service Agreement?

  • Are contract terms, pricing and renewal policies clear and transparent?
  • What are the termination provisions?

4.  How Do You Structure Health Insurance Plans?

  • Do they offer fully funded or self-funded plans?
  • Is the provider authorized to offer coverage in your state?
  • How do they handle compliance with ACA regulations?

RELATED: Level Funded vs Self Funded vs Fully Funded >>

5.  What Additional Services Do You Provide?

  • Do they offer leadership training, safety programs or compliance consulting?
  • Can they assist with organizational structure and HR policy development?

✅ A thorough vetting process ensures you choose a CPEO that aligns with your business needs and goals.

Axcet HR Solutions: Your Trusted PEO Since 1988

Axcet HR Solutions has been a trusted PEO since 1988 and was among the first 10% of PEOs nationwide to achieve IRS certification as a CPEO in 2017.

We’ve maintained that certification uninterrupted, ensuring small and mid-sized businesses receive trusted, compliant and expert HR support.

Why Businesses Choose Axcet HR Solutions

Recruiting and Onboarding Support

  • Strategic hiring guidance to help you attract top talent.
  • Seamless onboarding to set employees up for success.

Better Benefits at Competitive Rates

  • Enhanced buying power through our network of clients.
  • Access to lower premiums and comprehensive health benefits.

Local, Personalized HR Expertise

  • Unlike national PEOs that operate online, we are Kansas City-based but provide services to businesses coast-to-coast with the same personalized approach as our local clients.
  • Face-to-face support from HR specialists who know your business.

Unmatched Industry Experience

  • Serving businesses since 1988 as a trusted PEO.
  • Certified by the IRS as a CPEO since 2017.
  • Proven expertise in payroll, HR, compliance and risk management.

Want to Learn More? Download Our FREE eBook: Certified PEOs - Your Easy to Understand Guide >>

Let’s Talk About How Axcet Can Help

Axcet HR Solutions protects your business, reduces administrative burdens and helps you focus on growth.

📞 Contact us today to learn how partnering with an IRS-certified PEO can benefit your business.

* The IRS does not endorse any particular certified professional employer organization. For more information on CPEOs, go to www.irs.gov

New call-to-action

Written by Jo McClure, CPP

Get HR Updates

Table of Contents

How Remote Hiring Has Evolved: 7 Strategies for Success

Hiring manager conducting a remote hiring interview at her small business
Axcet HR Consultant Katies Herrera discussing federal return to office news

Federal Employees and Amazon RTO: Is It Time to Rethink Your Policy?

Let us know what you think...