--- title: Employee Benefits Can Help Your Company Survive the Pandemic description: The pandemic has shown employee benefits, like health insurance, matter. 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- - - [whatsapp://send?text=https://blog.axcethr.com/employee-benefits-can-help-your-company-survive-the-pandemic](whatsapp://send?text=https://blog.axcethr.com/employee-benefits-can-help-your-company-survive-the-pandemic) - [mailto:?subject=Employee%20Benefits%20Can%20Help%20Your%20Company%20Survive%20the%20Pandemic&body=https://blog.axcethr.com/employee-benefits-can-help-your-company-survive-the-pandemic](mailto:?subject=Employee%20Benefits%20Can%20Help%20Your%20Company%20Survive%20the%20Pandemic&body=https://blog.axcethr.com/employee-benefits-can-help-your-company-survive-the-pandemic) ![employees enrolling in employee benefits at a small business](https://blog.axcethr.com/hs-fs/hubfs/employees%20enrolling%20in%20employee%20benefits%20at%20a%20small%20business.webp?width=840&name=employees%20enrolling%20in%20employee%20benefits%20at%20a%20small%20business.webp) The pandemic has shifted small business owners’ focus to operational excellence and finding ways to adapt to changing conditions. MetLife’s 2020 U.S. [Employee Benefit Trends Study](https://www.metlife.com/content/dam/metlifecom/us/homepage/Speciality/peo/PEO_EBTS_2020.pdf) shows eight out of 10 small company owners are concerned about COVID-19’s impact on their business. At the same time, the ongoing global health crisis has underscored the fact that employee benefits, like medical insurance, matter. Many small- and medium-sized companies align these critical business issues by [partnering with a professional employer organization](https://blog.axcethr.com/ask-the-expert-is-a-professional-employer-organization-peo-right-for-my-business) (PEO). Coming alongside them, a PEO gives these businesses a way to offer their employees easy, affordable access to Fortune 500-level benefits without having to shoulder the related administrative burdens. Given the pandemic-induced financial challenges a high percentage of small businesses are facing, many companies are functioning in survival mode. A May [**report**](https://www.mckinsey.com/industries/public-and-social-sector/our-insights/covid-19s-effect-on-jobs-at-small-businesses-in-the-united-states) from McKinsey & Company noted that 30 million small business jobs were vulnerable in the coronavirus crisis. Business owners have even less time than usual to work on anything except those activities fundamental to their companies’ success. Yet, they still must manage the complex process of offering employee benefits to their most valued resources – unless they work with a PEO. [![president trump signs new coronavirus relief bill into law](https://no-cache.hubspot.com/cta/default/2652187/df2ddc19-3dbc-4d85-9aee-9e29511a7852.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/df2ddc19-3dbc-4d85-9aee-9e29511a7852) **The pandemic is amplifying the advantages PEOs offer their clients.** Economic downturn or not, employees look to employers to help meet their health care needs. According to the MetLife 18th annual U.S. [Employee Benefit Trends Study](https://www.metlife.com/content/dam/metlifecom/us/homepage/Speciality/peo/PEO_EBTS_2020.pdf), 68% of small business employees believed before the pandemic that their employers were responsible in part for their well-being. Amid the COVID crisis, that number jumped to 76%. MetLife also reports that three in four employees who work for smaller companies say the pandemic has increased their concern about at least one aspect of their health – financial, social, physical and/or mental. The MetLife research showed that improving employee health across all four areas results in a 9% bump in productivity, a 12% increase in engagement and a 10% boost in employment. So, even as businesses deal with unprecedented operational challenges, employee expectations persist in the perpetual symbiotic relationship between employers and their human resources. Savvy companies understand that taking care of their employees inspires greater engagement and productivity. In fact, there seems to be a causal connection between well-received employee benefits and longer job tenures. That’s good news for companies that rely on a PEO to handle critical HR functions like benefits management. The MetLife study found that 91% of PEO clients believe their employees are satisfied with their current benefits offering, whereas only 64% of all other employers report feeling that way. It also pointed out a distinct correlation between employees’ satisfaction with their benefits and loyalty to their employers. When asked by MetLife if they intend to be working for their current organization one year from now, 85 percent of employees who were satisfied with their benefits responded in the affirmative, compared to 60% of workers who found their benefits lacking. [![PEO Clients were 60% Less Likely to Permanently Close During the Pandemic](https://no-cache.hubspot.com/cta/default/2652187/129fe7ac-5132-4e4e-9b0c-68121ef349a4.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/129fe7ac-5132-4e4e-9b0c-68121ef349a4) **People who work for PEO clients are more satisfied with their benefits because PEOs:** - Are on the “inside” of [nationwide benefits trends](https://blog.axcethr.com/top-employee-benefits-for-2020). A PEO like Axcet HR Solutions can help small businesses structure their plans around the benefits that will be most relevant to and valued by employees in the present the work-life environment. - Help employees [understand benefits issues and terminology](https://blog.axcethr.com/piecing-together-the-benefits-renewal-puzzle) in plain language. When employees understand what’s available, they will be more likely to use their benefits. By taking a more holistic approach to their workers’ well-being, employers drive increased employee satisfaction and loyalty. PEOs are uniquely qualified to help employers effectively leverage employee benefits to realize such tangible business results, helping them sustain operations throughout the pandemic – and beyond.   [![Jeanette Coleman, SPHR & SHRM-SCP](https://blog.axcethr.com/hs-fs/hubfs/Jeanette-04.jpg?width=80&height=80&name=Jeanette-04.jpg)](https://blog.axcethr.com/author/jeanette-coleman) Written by #### [Jeanette Coleman, SPHR & SHRM-SCP](https://blog.axcethr.com/author/jeanette-coleman) Jeanette Coleman, SPHR, SHRM-SCP, is the Director of Human Resources at Axcet HR Solutions, where she has contributed her expertise for over 21 years. As a leader in the HR industry, she holds advanced certifications as a Senior Professional in Human Resources (SPHR) and SHRM-Senior Certified Professional (SHRM-SCP). Jeanette oversees HR strategy and operations, ensuring Axcet delivers exceptional HR services that help small and mid-sized businesses stay compliant and grow. With a Master’s degree in Human Resource Management from Keller Graduate School and a Bachelor of Science in Business Administration from Kansas State University, Jeanette is well-equipped to lead and support clients in navigating complex HR challenges. Throughout her 15-year tenure as Director of Human Resources, she has been instrumental in positioning Axcet as the Midwest’s largest and premier Professional Employer Organization (PEO). Her previous roles at Axcet include Director of Employee Benefits and Senior HR Consultant, where she gained extensive experience in HR outsourcing, and employee risk management. Jeanette’s expertise has been recognized through industry and regional publications. She co-authored the article “High-Touch in the Age of High-Tech: How PEOs Can Embrace AI Without Losing Their Humanity” (https://peoinsider.org/articles/high-touch-in-the-age-of-high-tech-how-peos-can-embrace-ai-without-losing-their-humanity/) for PEO Insider (March 2026), alongside Jo McClure, and was featured in Ingram’s Magazine in a Q&A (https://ingrams.com/article/qa-with-jeanette-coleman/) discussing generational change, technology, and workplace culture. These contributions reflect her perspective on balancing innovation with the human side of HR. Jeanette’s leadership reflects her deep commitment to helping businesses thrive through strategic, compliance-driven HR solutions. Through her writing, she shares insights on HR strategy, compliance, and best practices to help employers confidently manage their workforce. Published in: PEO Insider and Ingram's Read more [View all posts →](https://blog.axcethr.com/author/jeanette-coleman) ### Get HR Updates ### Table of Contents ### Related Resources - [services Small Business Health Insurance](https://www.axcethr.com/services/employee-benefits/) - [services small business health insurance options](https://www.axcethr.com/services/employee-benefits/employee-benefits-details/) #### [Bad Managers: How to Spot Them in Your Organization ![Bad Managers: How to Spot Them in Your Organization](https://blog.axcethr.com/hubfs/the%20cost%20of%20hiring%20bad%20managers.png)](https://blog.axcethr.com/bad-managers-how-to-spot-them-in-your-organization) #### [![The Pandemic's Impact on Company Culture](https://blog.axcethr.com/hubfs/employees%20working%20in%20office%20during%20covid%20pandemic.webp) The Pandemic's Impact on Company Culture](https://blog.axcethr.com/the-pandemics-impact-on-company-culture) ## Let us know what you think... ![AxcetHR Blog](https://blog.axcethr.com/hubfs/AxcetHR2021%20Blog/axcethr_logo_white%20(1).png) - [Why Axcet](https://www.axcethr.com/why-axcet/) - [What We Stand For](https://www.axcethr.com/about-us/what-we-stand-for/) - [Expertise](https://www.axcethr.com/expertise/) - [Employee Benefits](https://www.axcethr.com/services/employee-benefits/) - [Human Resources](https://www.axcethr.com/services/human-resources/) - [Payroll Services](https://www.axcethr.com/services/payroll-and-tax-administration-services/) - [Risk Management](https://www.axcethr.com/services/workers-comp-and-employee-safety-risk-management/) - [Meet the Team](https://www.axcethr.com/about-us/meet-the-team/) - [Subscribe to Latest Resources](https://www.axcethr.com/subscribe-to-the-latest-resources/) - [Resource Library](https://www.axcethr.com/expertise/resource-library/) - [\[ Client Portal \]](https://www.axcethr.com/client-services/) - - - - - Search for: Copyright © 2023 Axcet HR Solutions – Kansas City's PEO Since 1988 | [Privacy Policy](https://www.axcethr.com/privacy-policy/) | [Terms and Conditions](https://www.axcethr.com/terms-conditions/) | [**Join our Team – Careers »**](https://axcethrsolutions.prismhr-hire.com/) 10975 Grandview Drive Suite 200, Corporate Woods Building 27, Overland Park, KS 66210 | Call us: 913-383-2999 *The IRS does not endorse any particular For more information on [certified professional employer organizations](https://www.axcethr.com/why-axcet/certified-peo/), go to [www.irs.gov](https://www.irs.gov).* Remove cookies ![](https://dc.ads.linkedin.com/collect/?pid=43031&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jeanette Coleman, SPHR & SHRM-SCP", "url" : "https://blog.axcethr.com/author/jeanette-coleman" }, "dateModified" : "2024-07-16T20:58:15.990Z", "datePublished" : "2021-01-05T15:29:09.000Z", "headline" : "Employee Benefits Can Help Your Company Survive the Pandemic", "image" : [ "https://blog.axcethr.com/hubfs/employees%20enrolling%20in%20employee%20benefits%20at%20a%20small%20business.webp" ], "mainEntityOfPage" : { "@id" : "https://blog.axcethr.com/employee-benefits-can-help-your-company-survive-the-pandemic", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.axcethr.com/hubfs/_logo_axcethr_primary.png" }, "name" : "Axcet HR Solutions" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.axcethr.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Kansas City", "addressRegion" : "MO" }, "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingValue" : "5", "reviewCount" : "100" }, "areaServed" : { "@type" : "Country", "name" : "United States" }, "award" : [ "IRS Certified Professional Employer Organization (CPEO)", "Award-Winning HR Solutions Provider", "SHRM Certified HR Professionals", "HRCI Certified HR Professionals" ], "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "US", "availableLanguage" : "English", "contactType" : "Customer Service" }, "description" : "Award-winning Professional Employer Organization (PEO) providing comprehensive HR solutions, payroll services, employee benefits, and risk management to small and mid-sized businesses. 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MetLife’s 2020 U.S. Employee Benefit Trends Study shows eight out of 10 small company owners are concerned about COVID-19’s impact on their business. At the same time, the ongoing global health crisis has underscored the fact that employee benefits, like medical insurance, matter. Many small- and medium-sized companies align these critical business issues by partnering with a professional employer organization (PEO). Coming alongside them, a PEO gives these businesses a way to offer their employees easy, affordable access to Fortune 500-level benefits without having to shoulder the related administrative burdens. Given the pandemic-induced financial challenges a high percentage of small businesses are facing, many companies are functioning in survival mode. A May report from McKinsey & Company noted that 30 million small business jobs were vulnerable in the coronavirus crisis. Business owners have even less time than usual to work on anything except those activities fundamental to their companies’ success. Yet, they still must manage the complex process of offering employee benefits to their most valued resources – unless they work with a PEO. The pandemic is amplifying the advantages PEOs offer their clients. Economic downturn or not, employees look to employers to help meet their health care needs. According to the MetLife 18th annual U.S. Employee Benefit Trends Study, 68% of small business employees believed before the pandemic that their employers were responsible in part for their well-being. Amid the COVID crisis, that number jumped to 76%. MetLife also reports that three in four employees who work for smaller companies say the pandemic has increased their concern about at least one aspect of their health – financial, social, physical and/or mental. The MetLife research showed that improving employee health across all four areas results in a 9% bump in productivity, a 12% increase in engagement and a 10% boost in employment. So, even as businesses deal with unprecedented operational challenges, employee expectations persist in the perpetual symbiotic relationship between employers and their human resources. Savvy companies understand that taking care of their employees inspires greater engagement and productivity. In fact, there seems to be a causal connection between well-received employee benefits and longer job tenures. That’s good news for companies that rely on a PEO to handle critical HR functions like benefits management. The MetLife study found that 91% of PEO clients believe their employees are satisfied with their current benefits offering, whereas only 64% of all other employers report feeling that way. It also pointed out a distinct correlation between employees’ satisfaction with their benefits and loyalty to their employers. When asked by MetLife if they intend to be working for their current organization one year from now, 85 percent of employees who were satisfied with their benefits responded in the affirmative, compared to 60% of workers who found their benefits lacking. People who work for PEO clients are more satisfied with their benefits because PEOs: Are on the “inside” of nationwide benefits trends. A PEO like Axcet HR Solutions can help small businesses structure their plans around the benefits that will be most relevant to and valued by employees in the present the work-life environment. Help employees understand benefits issues and terminology in plain language. When employees understand what’s available, they will be more likely to use their benefits. By taking a more holistic approach to their workers’ well-being, employers drive increased employee satisfaction and loyalty. PEOs are uniquely qualified to help employers effectively leverage employee benefits to realize such tangible business results, helping them sustain operations throughout the pandemic – and beyond.", "author" : { "@id" : "https://blog.axcethr.com/author/jeanette-coleman#author", "@type" : "Person", "name" : "Jeanette Coleman, SPHR & SHRM-SCP", "url" : "https://blog.axcethr.com/author/jeanette-coleman" }, "dateCreated" : "2021-01-05", "dateModified" : "2024-07-16", "datePublished" : "2021-01-05", "description" : "The pandemic has shifted small business owners’ focus to operational excellence and finding ways to adapt to changing conditions. MetLife’s 2020 U.S. Employee Benefit Trends Study shows eight out of 10 small company owners are concerned about COVID-19’s impact on their business. 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