--- title: "Applicant Tracking Systems: A Tool to Navigate Post-COVID-19 Hiring Challenges" description: Applicant tracking systems have always improved efficiency when recruiting and hiring, but COVID has businesses turning to digital solutions more than ever image: https://blog.axcethr.com/hubfs/Applicant%20Tracking%20System.png --- - [Client Portal](https://www.axcethr.com/client-services/) - [Employee Login](https://www.axcethr.com/client-services/) [![AxcetHR Solutions Blog](https://blog.axcethr.com/hubfs/AxcetHR2021%20Blog/axcethr_logo_white%20(1).png)](https://www.axcethr.com/) - [About Us](https://www.axcethr.com/about-us/) - [Corporate Philantropy](https://www.axcethr.com/about-us/corporate-philanthropy/) - [Meet the Team](https://www.axcethr.com/about-us/meet-the-team/) - [Values and Culture](https://www.axcethr.com/about-us/values-and-culture/) - [Kansas PEO](https://www.axcethr.com/about-us/kansas-peo/) - [Missouri PEO](https://www.axcethr.com/about-us/missouri-peo/) - [Careers](https://axcethrsolutions.prismhr-hire.com/) - 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- - - [whatsapp://send?text=https://blog.axcethr.com/using-an-applicant-tracking-system-as-a-tool-to-navigate-post-covid-19-hiring-challenges](whatsapp://send?text=https://blog.axcethr.com/using-an-applicant-tracking-system-as-a-tool-to-navigate-post-covid-19-hiring-challenges) - [mailto:?subject=Applicant%20Tracking%20Systems:%20A%20Tool%20to%20Navigate%20Post-COVID-19%20Hiring%20Challenges&body=https://blog.axcethr.com/using-an-applicant-tracking-system-as-a-tool-to-navigate-post-covid-19-hiring-challenges](mailto:?subject=Applicant%20Tracking%20Systems:%20A%20Tool%20to%20Navigate%20Post-COVID-19%20Hiring%20Challenges&body=https://blog.axcethr.com/using-an-applicant-tracking-system-as-a-tool-to-navigate-post-covid-19-hiring-challenges) ![Applicant Tracking Systems: A Tool to Navigate Post-COVID-19 Hiring Challenges](https://blog.axcethr.com/hs-fs/hubfs/Applicant%20Tracking%20System.png?width=1000&name=Applicant%20Tracking%20System.png) Since March 2020, when the COVID-19 pandemic swept across the U.S., business leaders have needed to make difficult decisions to strike a balance between observing social distancing requirements, protecting employees and customers, and keeping their operations in forward motion. Such difficult choices included their approach to hiring new talent while adhering to recommended and ordered limitations. While many businesses have been forced to determine who were essential versus non-essential workers and lay off valued employees—or even close their doors permanently—other companies have continued hiring throughout the pandemic, according to the Society for [Human Resource Management (SHRM)](https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/bringing-new-employees-board-during-covid19.aspx). Industries that include e-commerce, retail supply chain, logistics, healthcare, grocers and various local delivery services have thrived, largely serving consumers observing stay-at-home orders and social distancing recommendations. Now that lockdowns are finally lifting around the U.S., and the economy is beginning to re-open on a larger scale, businesses can reboot hiring practices at full speed.  [![New call-to-action](https://no-cache.hubspot.com/cta/default/2652187/22f2cef3-0fc8-4359-8dcc-351f3195564e.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/22f2cef3-0fc8-4359-8dcc-351f3195564e) ## **Complications Hiring Teams Have Faced During COVID-19** As businesses monitor their local and regional policies on returning to standard operations, they also look toward bringing in new employees for new positions they had put on pause before the lockdowns and quarantines. Businesses also need to replace vacated spots for which laid-off employees may not return.  Complications in staffing abound, as HR teams need to monitor recommendations from local, state and national bodies, including the [Centers for Disease Control and Prevention (CDC)](https://www.cdc.gov/coronavirus/2019-ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2Findex.html), for updates on the coronavirus. They also need to focus on helping current employees feel safe and secure and coordinating with talented candidates for key positions while tensions and concerns are still high. [Verified Market Research](https://www.verifiedmarketresearch.com/product/applicant-tracking-system-market/) recently reported data from the Global Applicant Tracking System Market research report that show how vital an applicant tracking system (ATS) can be for an HR team trying to stay on track and keep everything in balance. Vital capabilities noted in applicant tracking systems include: - Creates jobs - Advertises positions - Accepts applications online - Manages applicants throughout the recruiting pipeline - Identifies top candidates - Organizes interviews - Maintains an archive of candidates for future matching positions - Stores, analyzes and filters resumes ## **Four Ways Applicant Tracking Systems Can Help** The capabilities built into applicant tracking systems are ideal for dealing with situations like the coronavirus. Relying on digital tools has become an essential strategy for social distancing compliance, supply chain fulfillment and much more. So, why wouldn’t it be the perfect way to find, vet and hire strong candidates?  Here are four ways you can count on your applicant tracking system to bring in new talent for your business. [![New call-to-action](https://no-cache.hubspot.com/cta/default/2652187/831746c3-ddf4-45e2-9510-4d0cda3e6692.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/831746c3-ddf4-45e2-9510-4d0cda3e6692) ### **1. Mobile Responsiveness ** Making sure your ATS features mobile responsiveness is essential when seeking talented candidates trying to balance working from home and searching for a new job while complying with COVID-19 restrictions. Time away from their laptop or desktop and increased reliance on technology means many candidates will perform multiple functions of their job search on their smartphone. A mobile-friendly ATS helps lets the best talent initiate their job search, upload their resume, and fill out and submit their application.   ### **2. Simultaneous Posting on Multiple Job Boards** Candidates search multiple job boards during their job search, so you want to make sure they see your job posts at each place. Job seekers who have been laid off because of the coronavirus in some way need to find a job quickly, so they broaden their search. Your ATS can help you and prospective candidates connect quickly. Your ATS should integrate with several top job boards, websites and social media platforms to allow for broader exposure to your business and job posting.   ### **3. Filtering and Ranking of Keywords for Resumes** As you and your hiring team rush to fulfill your staffing needs, keyword filtering and ranking can help you sort through a large stack of resumes. Use your ATS to automatically filter, organize and rank resumes, based on keywords and phrases relevant to your organization and the position.  ### **4. Scheduling and Facilitating Video Interviews** Not only are businesses conducting meetings via video conferencing outlets, hiring teams are relying on video interviews to keep everyone safe amid COVID-19. Using your ATS, you can send, receive and review each of your candidates' one-way interviews from their respective ATS profiles, allowing you to keep a permanent record of their interview with the rest of their ATS data. ## **How an Applicant Tracking System Helps You and Your Team to Keep Moving Forward** One of the cornerstones in moving forward during the final stages of the coronavirus pandemic's necessary restrictions—and beyond—is safe, secure and effective communication. An ATS is an optimal way to make, maintain and expand communication with top candidates through a private and functional portal full of important candidate information that provides hiring teams with a full prism of understanding of each candidate at a glance.  [![Talent management consulting for small businesses by Axcet HR Solutions](https://no-cache.hubspot.com/cta/default/2652187/interactive-189247610683.png)](https://blog.axcethr.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJp7rzJHP8lp7ytyZtGJoFAEIZCdzzqTWg316lsBcGSfRBhFYrUMcKipjO04TBzTa9N1F3G7FB7r4B4ZFO%2FgHQdLWl4gNcFeKNnStmLsljXbgWsRMrZONP32Y8owwLZdwgYQjJ3Q2K74boLxgmF6RKZYctM9T9NFGkn41L9MdGQ3Miz3sPgjjn1uXWTgqYeTCre699VvHev6gW1hc9EryrOQGIIu%2BLKLUH%2BwsRjocN86iuDAjbvcsNTLecuVFWWpAlHYkfrqp4vqV5eSy%2BPtcLe4MZNrfNB%2BrA%3D&webInteractiveContentId=189247610683&portalId=2652187) ## **Partnering for Smarter Hiring Success** An applicant tracking system is just one tool in a broader strategy to attract and retain top talent—especially in a challenging hiring market. When you work with Axcet HR Solutions, our experienced HR consultants go beyond technology, providing hands-on talent management support to help you streamline hiring, strengthen onboarding, and build a team that drives your business forward. [Explore Axcet’s Talent Management Consulting Services](https://www.axcethr.com/services/human-resources/talent-management-consulting/) and discover how we can help you make every hire count. [![See if a PEO makes sense for your business](https://no-cache.hubspot.com/cta/default/2652187/18caba7b-fa27-458e-b41c-5af2422700be.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/18caba7b-fa27-458e-b41c-5af2422700be) [![Jeanette Coleman, SPHR & SHRM-SCP](https://blog.axcethr.com/hs-fs/hubfs/Jeanette-04.jpg?width=80&height=80&name=Jeanette-04.jpg)](https://blog.axcethr.com/author/jeanette-coleman) Written by #### [Jeanette Coleman, SPHR & SHRM-SCP](https://blog.axcethr.com/author/jeanette-coleman) Jeanette Coleman, SPHR, SHRM-SCP, is the Director of Human Resources at Axcet HR Solutions, where she has contributed her expertise for over 21 years. As a leader in the HR industry, she holds advanced certifications as a Senior Professional in Human Resources (SPHR) and SHRM-Senior Certified Professional (SHRM-SCP). Jeanette oversees HR strategy and operations, ensuring Axcet delivers exceptional HR services that help small and mid-sized businesses stay compliant and grow. With a Master’s degree in Human Resource Management from Keller Graduate School and a Bachelor of Science in Business Administration from Kansas State University, Jeanette is well-equipped to lead and support clients in navigating complex HR challenges. Throughout her 15-year tenure as Director of Human Resources, she has been instrumental in positioning Axcet as the Midwest’s largest and premier Professional Employer Organization (PEO). Her previous roles at Axcet include Director of Employee Benefits and Senior HR Consultant, where she gained extensive experience in HR outsourcing, and employee risk management. Jeanette’s expertise has been recognized through industry and regional publications. She co-authored the article “High-Touch in the Age of High-Tech: How PEOs Can Embrace AI Without Losing Their Humanity” (https://peoinsider.org/articles/high-touch-in-the-age-of-high-tech-how-peos-can-embrace-ai-without-losing-their-humanity/) for PEO Insider (March 2026), alongside Jo McClure, and was featured in Ingram’s Magazine in a Q&A (https://ingrams.com/article/qa-with-jeanette-coleman/) discussing generational change, technology, and workplace culture. These contributions reflect her perspective on balancing innovation with the human side of HR. Jeanette’s leadership reflects her deep commitment to helping businesses thrive through strategic, compliance-driven HR solutions. Through her writing, she shares insights on HR strategy, compliance, and best practices to help employers confidently manage their workforce. Published in: PEO Insider and Ingram's Read more [View all posts →](https://blog.axcethr.com/author/jeanette-coleman) ### Get HR Updates ### Table of Contents #### [Handle with Care: COVID-Related Layoffs and Surviving Employees ![Handle with Care: COVID-Related Layoffs and Surviving Employees](https://blog.axcethr.com/hubfs/Handle%20with%20Care%20COVID19%20Lay%20Offs.png)](https://blog.axcethr.com/handle-with-care-covid-related-layoffs-and-surviving-employees) #### [![Diversity in the Workplace is a Bigger Deal in 2020](https://blog.axcethr.com/hubfs/Diversity.webp) Diversity in the Workplace is a Bigger Deal in 2020](https://blog.axcethr.com/diversity-in-the-workplace-is-a-bigger-deal-in-2020) ## Let us know what you think... ![AxcetHR Blog](https://blog.axcethr.com/hubfs/AxcetHR2021%20Blog/axcethr_logo_white%20(1).png) - [Why Axcet](https://www.axcethr.com/why-axcet/) - [What We Stand For](https://www.axcethr.com/about-us/what-we-stand-for/) - [Expertise](https://www.axcethr.com/expertise/) - [Employee Benefits](https://www.axcethr.com/services/employee-benefits/) - [Human Resources](https://www.axcethr.com/services/human-resources/) - [Payroll Services](https://www.axcethr.com/services/payroll-and-tax-administration-services/) - [Risk Management](https://www.axcethr.com/services/workers-comp-and-employee-safety-risk-management/) - [Meet the Team](https://www.axcethr.com/about-us/meet-the-team/) - [Subscribe to Latest Resources](https://www.axcethr.com/subscribe-to-the-latest-resources/) - [Resource Library](https://www.axcethr.com/expertise/resource-library/) - [\[ Client Portal \]](https://www.axcethr.com/client-services/) - - - - - Search for: Copyright © 2023 Axcet HR Solutions – Kansas City's PEO Since 1988 | [Privacy Policy](https://www.axcethr.com/privacy-policy/) | [Terms and Conditions](https://www.axcethr.com/terms-conditions/) | [**Join our Team – Careers »**](https://axcethrsolutions.prismhr-hire.com/) 10975 Grandview Drive Suite 200, Corporate Woods Building 27, Overland Park, KS 66210 | Call us: 913-383-2999 *The IRS does not endorse any particular For more information on [certified professional employer organizations](https://www.axcethr.com/why-axcet/certified-peo/), go to [www.irs.gov](https://www.irs.gov).* Remove cookies ![](https://dc.ads.linkedin.com/collect/?pid=43031&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jeanette Coleman, SPHR & SHRM-SCP", "url" : "https://blog.axcethr.com/author/jeanette-coleman" }, "dateModified" : "2025-05-02T14:08:39.790Z", "datePublished" : "2020-07-21T14:30:00.000Z", "headline" : "Applicant Tracking Systems: A Tool to Navigate Post-COVID-19 Hiring Challenges", "image" : [ "https://blog.axcethr.com/hubfs/Applicant%20Tracking%20System.png" ], "mainEntityOfPage" : { "@id" : "https://blog.axcethr.com/using-an-applicant-tracking-system-as-a-tool-to-navigate-post-covid-19-hiring-challenges", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.axcethr.com/hubfs/_logo_axcethr_primary.png" }, "name" : "Axcet HR Solutions" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.axcethr.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Kansas City", "addressRegion" : "MO" }, "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingValue" : "5", "reviewCount" : "100" }, "areaServed" : { "@type" : "Country", "name" : "United States" }, "award" : [ "IRS Certified Professional Employer Organization (CPEO)", "Award-Winning HR Solutions Provider", "SHRM Certified HR Professionals", "HRCI Certified HR Professionals" ], "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "US", "availableLanguage" : "English", "contactType" : "Customer Service" }, "description" : "Award-winning Professional Employer Organization (PEO) providing comprehensive HR solutions, payroll services, employee benefits, and risk management to small and mid-sized businesses. 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Such difficult choices included their approach to hiring new talent while adhering to recommended and ordered limitations. While many businesses have been forced to determine who were essential versus non-essential workers and lay off valued employees—or even close their doors permanently—other companies have continued hiring throughout the pandemic, according to the Society for Human Resource Management (SHRM). Industries that include e-commerce, retail supply chain, logistics, healthcare, grocers and various local delivery services have thrived, largely serving consumers observing stay-at-home orders and social distancing recommendations. Now that lockdowns are finally lifting around the U.S., and the economy is beginning to re-open on a larger scale, businesses can reboot hiring practices at full speed. Complications Hiring Teams Have Faced During COVID-19 As businesses monitor their local and regional policies on returning to standard operations, they also look toward bringing in new employees for new positions they had put on pause before the lockdowns and quarantines. Businesses also need to replace vacated spots for which laid-off employees may not return. Complications in staffing abound, as HR teams need to monitor recommendations from local, state and national bodies, including the Centers for Disease Control and Prevention (CDC), for updates on the coronavirus. They also need to focus on helping current employees feel safe and secure and coordinating with talented candidates for key positions while tensions and concerns are still high. Verified Market Research recently reported data from the Global Applicant Tracking System Market research report that show how vital an applicant tracking system (ATS) can be for an HR team trying to stay on track and keep everything in balance. Vital capabilities noted in applicant tracking systems include: Creates jobs Advertises positions Accepts applications online Manages applicants throughout the recruiting pipeline Identifies top candidates Organizes interviews Maintains an archive of candidates for future matching positions Stores, analyzes and filters resumes Four Ways Applicant Tracking Systems Can Help The capabilities built into applicant tracking systems are ideal for dealing with situations like the coronavirus. Relying on digital tools has become an essential strategy for social distancing compliance, supply chain fulfillment and much more. So, why wouldn’t it be the perfect way to find, vet and hire strong candidates? Here are four ways you can count on your applicant tracking system to bring in new talent for your business. 1. Mobile Responsiveness Making sure your ATS features mobile responsiveness is essential when seeking talented candidates trying to balance working from home and searching for a new job while complying with COVID-19 restrictions. Time away from their laptop or desktop and increased reliance on technology means many candidates will perform multiple functions of their job search on their smartphone. A mobile-friendly ATS helps lets the best talent initiate their job search, upload their resume, and fill out and submit their application. 2. Simultaneous Posting on Multiple Job Boards Candidates search multiple job boards during their job search, so you want to make sure they see your job posts at each place. Job seekers who have been laid off because of the coronavirus in some way need to find a job quickly, so they broaden their search. Your ATS can help you and prospective candidates connect quickly. Your ATS should integrate with several top job boards, websites and social media platforms to allow for broader exposure to your business and job posting. 3. Filtering and Ranking of Keywords for Resumes As you and your hiring team rush to fulfill your staffing needs, keyword filtering and ranking can help you sort through a large stack of resumes. Use your ATS to automatically filter, organize and rank resumes, based on keywords and phrases relevant to your organization and the position. 4. Scheduling and Facilitating Video Interviews Not only are businesses conducting meetings via video conferencing outlets, hiring teams are relying on video interviews to keep everyone safe amid COVID-19. Using your ATS, you can send, receive and review each of your candidates' one-way interviews from their respective ATS profiles, allowing you to keep a permanent record of their interview with the rest of their ATS data. How an Applicant Tracking System Helps You and Your Team to Keep Moving Forward One of the cornerstones in moving forward during the final stages of the coronavirus pandemic's necessary restrictions—and beyond—is safe, secure and effective communication. An ATS is an optimal way to make, maintain and expand communication with top candidates through a private and functional portal full of important candidate information that provides hiring teams with a full prism of understanding of each candidate at a glance. Partnering for Smarter Hiring Success An applicant tracking system is just one tool in a broader strategy to attract and retain top talent—especially in a challenging hiring market. When you work with Axcet HR Solutions, our experienced HR consultants go beyond technology, providing hands-on talent management support to help you streamline hiring, strengthen onboarding, and build a team that drives your business forward. 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