--- title: "The Future of Work: Employee Reskilling Takes Center Stage" description: Due to changes made while addressing the COVID-19 pandemic, future of work transformations expected in 2025, like reskilling, are already here. image: https://blog.axcethr.com/hubfs/the%20future%20of%20work%20employee%20reskilling.png --- - [Client Portal](https://www.axcethr.com/client-services/) - [Employee Login](https://www.axcethr.com/client-services/) [![AxcetHR Solutions Blog](https://blog.axcethr.com/hubfs/AxcetHR2021%20Blog/axcethr_logo_white%20(1).png)](https://www.axcethr.com/) - [About Us](https://www.axcethr.com/about-us/) - [Corporate Philantropy](https://www.axcethr.com/about-us/corporate-philanthropy/) - [Meet the Team](https://www.axcethr.com/about-us/meet-the-team/) - [Values and Culture](https://www.axcethr.com/about-us/values-and-culture/) - [Kansas PEO](https://www.axcethr.com/about-us/kansas-peo/) - [Missouri PEO](https://www.axcethr.com/about-us/missouri-peo/) - [Careers](https://axcethrsolutions.prismhr-hire.com/) - 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[Human Resources](https://blog.axcethr.com/topic/human-resources) - [Payroll Administration](https://blog.axcethr.com/topic/payroll-administration) - [Employee Safety & Risk Management](https://blog.axcethr.com/topic/employee-safety-risk-management) - [Employee Benefits](https://blog.axcethr.com/topic/employee-benefits) - [All about COVID-19 in the Workplace](https://blog.axcethr.com/topic/covid19) - [Kansas & Missouri HR News](https://blog.axcethr.com/topic/kansas-and-missouri-hr-news) - [Kansas City Interest News](https://blog.axcethr.com/topic/kansas-city-interest-news) - [PEO/HRO](https://blog.axcethr.com/topic/peo) - Choose Topic: - [Human Resources](https://blog.axcethr.com/topic/human-resources) - Payroll Administrations - [Employee Safety & Risk Management](https://blog.axcethr.com/topic/employee-safety-risk-management) - [Employee Benefits](https://blog.axcethr.com/topic/employee-benefits) - [PEO](https://blog.axcethr.com/topic/peo) The Future of Work: Employee Reskilling Takes Center Stage 5:10 # The Future of Work: Employee Reskilling Takes Center Stage By [Lacey Conner, SHRM-CP](https://blog.axcethr.com/author/lacey-conner) on [Feb 09, 2021](https://blog.axcethr.com/the-future-of-work-is-already-here) 3 min read [0 comment(s)](https://blog.axcethr.com/the-future-of-work-is-already-here#comments-listing) Share this: - - - - [whatsapp://send?text=https://blog.axcethr.com/the-future-of-work-is-already-here](whatsapp://send?text=https://blog.axcethr.com/the-future-of-work-is-already-here) - [mailto:?subject=The%20Future%20of%20Work:%20Employee%20Reskilling%20Takes%20Center%20Stage&body=https://blog.axcethr.com/the-future-of-work-is-already-here](mailto:?subject=The%20Future%20of%20Work:%20Employee%20Reskilling%20Takes%20Center%20Stage&body=https://blog.axcethr.com/the-future-of-work-is-already-here) ![the future of work employee reskilling](https://blog.axcethr.com/hs-fs/hubfs/the%20future%20of%20work%20employee%20reskilling_optimized.jpg?width=1000&name=the%20future%20of%20work%20employee%20reskilling_optimized.jpg) As optimistic as everyone gets each time a lockdown is lifted, we can all agree the coronavirus pandemic has changed the way we work, maybe forever. No one is going back to hugs, handshakes, crowded meeting and training rooms, or non-stop business travel any time soon. Businesses large and small are doing as much as possible remotely and essential businesses like grocery stores continue to have barriers between employees and customers.  COVID-19 has changed the labor market according to the World Economic Forum [Future of Jobs Report 2020](https://workplaceinsight.net/future-of-work-has-arrived-sooner-than-expected-wef-report-claims/). Changes previously anticipated to take hold by 2025 are here now, including a decrease in support roles and increase in automation and digitization of the workplace. Millions of new roles will evolve and human skills will be in demand, with an urgent need for reskilling. We’ve seen reskilling already, with the need to speedily transition workforces to remote operations and adapting coronavirus mitigation with contactless transactions, barriers and delivery on demand.  ## Reskilling Willis Towers Watson managing director Ravin Jesuthasan says [reskilling will be at the center of the new economy](https://www.shrm.org/hr-today/news/all-things-work/pages/the-workplace-in-2025.aspx/) going forward. The need for reskilling is already apparent. This is evidenced by the four times increase in people engaging in online learning on their own, five times increase in employers offering online learning opportunities, and nine times increase in enrollment in government online learning programs shown by [The Future of Jobs Survey](http://www3.weforum.org/docs/WEF_Future_of_Jobs_2020.pdf). Future of Jobs 2020 shows that [“fifty percent of all employees will need reskilling by 2025.”](https://www.weforum.org/agenda/2020/12/4-ways-to-reskill-the-global-workforce/)  Reskilling can be done fairly quickly according to data from Coursera. As few as one to two months for top skills such as content writing and sales and marketing, and three to five months for skills in product development, data and artificial intelligence and cloud computing. Credentialing is a huge part of this reskilling, and platforms like Coursera are already providing it, along with micro-credentialing to quickly build competency.  ## Side Hustle  The gig economy was thriving long before COVID, but the worldwide pandemic has created a new urgency for income diversity. Those who want to or need to [create an extra income source](https://www.cnbc.com/guide/side-hustles/) run a business outside of their current jobs and have a wide range of opportunities to do so. From freelancing in many areas, to running an ecommerce store, to providing a personal service, side hustle opportunities abound.  For employers with employees who have side hustles, there may be some questions about loyalty, dedication, and productivity. But Ready Set Rocket and Made of Millions co-founder Aaron Harvey says [employees with side hustles gain professional development outside of work](https://www.flexjobs.com/employer-blog/encourage-employees-have-side-hustle/) (read – on their own time and dime) and get work-life balance and pride and passion in a self-powered project. Those are benefits that come back directly to the employer in many ways.  [![zoom shirt with sweatpants](https://no-cache.hubspot.com/cta/default/2652187/94b898ef-8f3f-4d67-a5ca-ca55aeb8c0ab.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/94b898ef-8f3f-4d67-a5ca-ca55aeb8c0ab) ## The 2025 Office  The Society for Human Resource Management (SHRM) quotes global consulting firm PwC’s Bhushan Sethi, who says “The role of the office has changed. People aren’t going to go back to five days a week. Offices are going to be hubs of innovation and social interaction.”  SHRM lists [six major trends for the future of work](https://www.shrm.org/hr-today/news/all-things-work/pages/the-workplace-in-2025.aspx/), prompted by the events of 2020 including remote work, heavy investment in health, hygiene and safety, increased action on diversity and inclusion, employee demand for better treatment from employers, a new focus on environmental impact, and transformations in technology. These trends will affect employers large and small going forward.  With more than 80 percent of executives saying they will continue to allow remote work, employees who want to work remotely will be looking for positions like that, making it a factor in the job market. Coronavirus has forced employers to make health, hygiene and safety a priority in 2020, and now businesses are planning to create and hire new health and safety roles. The aftermath of George Floyd’s death prompted a raised awareness and open discussions of racism and bias and spurred action on inclusion and diversity in the workforce. Employees are looking for employers who value diversity and who treat their workforces well, and who are invested in bettering society problems. Business strategy will have to include environmental impact issues to be aware of and address sustainability and threats from climate disasters like wildfires and hurricanes. Evolving technologies are prompting rapid utilization of artificial intelligence and automation, impacting job loss and job creation, and necessitating reorganizing and reskilling workforces. While small businesses may not adapt these trends on the same scale as big businesses, they will be affected by them nonetheless.  To be best positioned for the future of work that is upon us already, employers large and small, as well as their workforces, need to continue to adapt for business success. [![Diversity in the Workplace 2020](https://no-cache.hubspot.com/cta/default/2652187/6773e2f3-5e95-4648-87e3-e851b17c6978.png)](https://cta-redirect.hubspot.com/cta/redirect/2652187/6773e2f3-5e95-4648-87e3-e851b17c6978) [![Lacey Conner, SHRM-CP](https://blog.axcethr.com/hs-fs/hubfs/Lacey%203.jpg?width=80&height=80&name=Lacey%203.jpg)](https://blog.axcethr.com/author/lacey-conner) Written by #### [Lacey Conner, SHRM-CP](https://blog.axcethr.com/author/lacey-conner) Lacey serves as a Human Resources Consultant for Axcet. Her passion is assisting her clients in creating safe, compliant, and effective work environments for their employees. Prior to joining the Axcet team, she provided HR services within the banking and mortgage industries. Lacey holds a Bachelor's degree in Business Administration from Kansas State University and is SHRM-CP certified. Read more [View all posts →](https://blog.axcethr.com/author/lacey-conner) ### Get HR Updates ### Table of Contents #### [Good-Bye 9-to-5, Hello Flexible Schedules and Improved Productivity ![HR Consultant with Kansas City-based Axcet HR Solutions](https://blog.axcethr.com/hubfs/HR%20Consultant%20with%20Kansas%20City%20PEO%20Axcet%20HR%20Solutions.png)](https://blog.axcethr.com/good-bye-9-to-5-hello-flexible-schedules-and-improved-productivity) #### [![business woman providing answers to covid employee accommodation questions](https://blog.axcethr.com/hubfs/business%20woman%20answering%20top%20covid%20accommodation%20questions.png) Answers to the Top 8 COVID Accommodation Questions](https://blog.axcethr.com/answers-to-the-top-8-covid-accommodation-questions) ## Let us know what you think... ![AxcetHR Blog](https://blog.axcethr.com/hubfs/AxcetHR2021%20Blog/axcethr_logo_white%20(1).png) - [Why Axcet](https://www.axcethr.com/why-axcet/) - [What We Stand For](https://www.axcethr.com/about-us/what-we-stand-for/) - [Expertise](https://www.axcethr.com/expertise/) - [Employee Benefits](https://www.axcethr.com/services/employee-benefits/) - [Human Resources](https://www.axcethr.com/services/human-resources/) - [Payroll Services](https://www.axcethr.com/services/payroll-and-tax-administration-services/) - [Risk Management](https://www.axcethr.com/services/workers-comp-and-employee-safety-risk-management/) - [Meet the Team](https://www.axcethr.com/about-us/meet-the-team/) - [Subscribe to Latest Resources](https://www.axcethr.com/subscribe-to-the-latest-resources/) - [Resource Library](https://www.axcethr.com/expertise/resource-library/) - [\[ Client Portal \]](https://www.axcethr.com/client-services/) - - - - - Search for: Copyright © 2023 Axcet HR Solutions – Kansas City's PEO Since 1988 | [Privacy Policy](https://www.axcethr.com/privacy-policy/) | [Terms and Conditions](https://www.axcethr.com/terms-conditions/) | [**Join our Team – Careers »**](https://axcethrsolutions.prismhr-hire.com/) 10975 Grandview Drive Suite 200, Corporate Woods Building 27, Overland Park, KS 66210 | Call us: 913-383-2999 *The IRS does not endorse any particular For more information on [certified professional employer organizations](https://www.axcethr.com/why-axcet/certified-peo/), go to [www.irs.gov](https://www.irs.gov).* Remove cookies ![](https://dc.ads.linkedin.com/collect/?pid=43031&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Lacey Conner, SHRM-CP", "url" : "https://blog.axcethr.com/author/lacey-conner" }, "dateModified" : "2024-07-12T21:08:52.313Z", "datePublished" : "2021-02-09T15:30:00.000Z", "headline" : "The Future of Work: Employee Reskilling Takes Center Stage", "image" : [ "https://blog.axcethr.com/hubfs/the%20future%20of%20work%20employee%20reskilling.png" ], "mainEntityOfPage" : { "@id" : "https://blog.axcethr.com/the-future-of-work-is-already-here", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.axcethr.com/hubfs/_logo_axcethr_primary.png" }, "name" : "Axcet HR Solutions" } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.axcethr.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Kansas City", "addressRegion" : "MO" }, "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingValue" : "5", "reviewCount" : "100" }, "areaServed" : { "@type" : "Country", "name" : "United States" }, "award" : [ "IRS Certified Professional Employer Organization (CPEO)", "Award-Winning HR Solutions Provider", "SHRM Certified HR Professionals", "HRCI Certified HR Professionals" ], "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "US", "availableLanguage" : "English", "contactType" : "Customer Service" }, "description" : "Award-winning Professional Employer Organization (PEO) providing comprehensive HR solutions, payroll services, employee benefits, and risk management to small and mid-sized businesses. 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No one is going back to hugs, handshakes, crowded meeting and training rooms, or non-stop business travel any time soon. Businesses large and small are doing as much as possible remotely and essential businesses like grocery stores continue to have barriers between employees and customers. COVID-19 has changed the labor market according to the World Economic Forum Future of Jobs Report 2020. Changes previously anticipated to take hold by 2025 are here now, including a decrease in support roles and increase in automation and digitization of the workplace. Millions of new roles will evolve and human skills will be in demand, with an urgent need for reskilling. We’ve seen reskilling already, with the need to speedily transition workforces to remote operations and adapting coronavirus mitigation with contactless transactions, barriers and delivery on demand. Reskilling Willis Towers Watson managing director Ravin Jesuthasan says reskilling will be at the center of the new economy going forward. The need for reskilling is already apparent. This is evidenced by the four times increase in people engaging in online learning on their own, five times increase in employers offering online learning opportunities, and nine times increase in enrollment in government online learning programs shown by The Future of Jobs Survey. Future of Jobs 2020 shows that “fifty percent of all employees will need reskilling by 2025.” Reskilling can be done fairly quickly according to data from Coursera. As few as one to two months for top skills such as content writing and sales and marketing, and three to five months for skills in product development, data and artificial intelligence and cloud computing. Credentialing is a huge part of this reskilling, and platforms like Coursera are already providing it, along with micro-credentialing to quickly build competency. Side Hustle The gig economy was thriving long before COVID, but the worldwide pandemic has created a new urgency for income diversity. Those who want to or need to create an extra income source run a business outside of their current jobs and have a wide range of opportunities to do so. From freelancing in many areas, to running an ecommerce store, to providing a personal service, side hustle opportunities abound. For employers with employees who have side hustles, there may be some questions about loyalty, dedication, and productivity. But Ready Set Rocket and Made of Millions co-founder Aaron Harvey says employees with side hustles gain professional development outside of work (read – on their own time and dime) and get work-life balance and pride and passion in a self-powered project. Those are benefits that come back directly to the employer in many ways. The 2025 Office The Society for Human Resource Management (SHRM) quotes global consulting firm PwC’s Bhushan Sethi, who says “The role of the office has changed. People aren’t going to go back to five days a week. Offices are going to be hubs of innovation and social interaction.” SHRM lists six major trends for the future of work, prompted by the events of 2020 including remote work, heavy investment in health, hygiene and safety, increased action on diversity and inclusion, employee demand for better treatment from employers, a new focus on environmental impact, and transformations in technology. These trends will affect employers large and small going forward. With more than 80 percent of executives saying they will continue to allow remote work, employees who want to work remotely will be looking for positions like that, making it a factor in the job market. Coronavirus has forced employers to make health, hygiene and safety a priority in 2020, and now businesses are planning to create and hire new health and safety roles. The aftermath of George Floyd’s death prompted a raised awareness and open discussions of racism and bias and spurred action on inclusion and diversity in the workforce. Employees are looking for employers who value diversity and who treat their workforces well, and who are invested in bettering society problems. Business strategy will have to include environmental impact issues to be aware of and address sustainability and threats from climate disasters like wildfires and hurricanes. Evolving technologies are prompting rapid utilization of artificial intelligence and automation, impacting job loss and job creation, and necessitating reorganizing and reskilling workforces. While small businesses may not adapt these trends on the same scale as big businesses, they will be affected by them nonetheless. To be best positioned for the future of work that is upon us already, employers large and small, as well as their workforces, need to continue to adapt for business success.", "author" : { "@id" : "https://blog.axcethr.com/author/lacey-conner#author", "@type" : "Person", "name" : "Lacey Conner, SHRM-CP", "url" : "https://blog.axcethr.com/author/lacey-conner" }, "dateCreated" : "2021-02-09", "dateModified" : "2024-07-12", "datePublished" : "2021-02-09", "description" : "As optimistic as everyone gets each time a lockdown is lifted, we can all agree the coronavirus pandemic has changed the way we work, maybe forever. No one is going back to hugs, handshakes, crowded meeting and training rooms, or non-stop business travel any time soon. 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No one is going back to hugs, handshakes, crowded meeting and training rooms, or non-stop business travel any time soon. Businesses large and small are doing as much as possible remotely and essential businesses like grocery stores continue to have barriers between employees and customers. COVID-19 has changed the labor market according to the World Economic Forum Future of Jobs Report 2020. Changes previously anticipated to take hold by 2025 are here now, including a decrease in support roles and increase in automation and digitization of the workplace. 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