Managing a business means wearing a lot of hats—and sometimes, one of them is “bathroom break referee.” It’s not a role anyone dreams about when they start a company or step into leadership, yet here we are.
As a small business owner or manager, you’re focused on keeping operations running smoothly, clients happy, and employees engaged. But what happens when one employee’s frequent or unusually long trips to the restroom start slowing down the workflow? You can’t ignore it—but you also can’t storm in with a stopwatch.
In this Ask the HR Expert, I’ll share how to approach this delicate situation in a way that protects your business, respects your employee’s privacy, and keeps productivity on track.
An Employer Faces Issues with an Employee Taking Long Bathroom Breaks
I have an employee who is taking unusually long bathroom breaks. The frequent use is disrupting work. What should I do to prevent long bathroom breaks?
If you believe an employee’s bathroom breaks are longer than average, consider that there may be other issues, such as a medical condition, causing the behavior. As a best practice, have a Human Resources representative or a manager privately talk with the employee to determine if there is a reason for the lengthy breaks.
If a health condition exists and reasonable accommodations are necessary, ask the employee to provide medical certification from their healthcare provider and Family and Medical Leave Act (FMLA) paperwork, if applicable, to ensure the additional time is protected.
If it turns out the employee has an issue unrelated to their health, then you should involve Human Resources for a resolution and address the situation as a performance concern, using appropriate documentation and corrective guidance to help the employee improve.
When moving forward in this direction, it is important to consider how the frequent trips to the bathroom are impacting the employees' ability to complete high-quality work in a timely manner.
If the bathroom breaks have negatively impacted their work, address the poor performance, not the number of bathroom breaks, and follow a structured approach to coaching employees and correcting performance problems.
However, if performance has not been affected, you may consider letting the bathroom breaks go for now.
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Consider these strategies to proactively manage and monitor break periods while staying compliant:
Schedule rest breaks at intervals required by your state, and never provide less than what’s legally mandated.
Whenever possible, give breaks near the halfway point of a work period to maximize productivity and minimize fatigue.
Have clear, accessible policies that explain when and how breaks should be taken, and ensure they comply with federal and state requirements. Clearly defined workplace policies help prevent misunderstandings and employee relations issues.
Review break policies during onboarding so employees understand what’s reasonable from day one.
If productivity dips or absences spike, track break frequency and duration before addressing the employee.
For roles with intense physical or mental demands, consider shorter, more frequent breaks to help prevent burnout.
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Employers can establish reasonable break policies and expectations, but they must allow employees access to restroom facilities as needed. Restricting bathroom access excessively or unreasonably could violate workplace safety regulations and employment laws.
Yes. The Occupational Safety and Health Administration (OSHA) requires employers to provide prompt access to restroom facilities. Employers may implement reasonable break procedures but cannot impose unreasonable restrictions that prevent employees from using the restroom when needed.
Yes, but employers should focus on performance outcomes rather than the breaks themselves. If excessive breaks interfere with productivity, missed deadlines, or job responsibilities, employers may address the performance concern while remaining mindful of potential medical or protected reasons.
Yes. If break patterns begin affecting productivity, employers should document performance issues objectively, including missed work, delays, or disruptions. Consistent documentation helps ensure fair treatment and supports appropriate corrective action if needed.
As a business owner, HR questions come at you daily—each requiring a thoughtful, compliant response. Do you have the right answers? Axcet HR Solutions does.
As a certified professional employer organization, our experienced HR consultants provide trusted guidance that protects your business and supports your employees. Whether you're navigating tough employee conversations, updating policies or resolving conflicts, we're here to help.
Explore Axcet’s employee relations consulting services and simplify your HR challenges with expert support.
Written by
Jeanette Coleman, SPHR, SHRM-SCP, is the Director of Human Resources at Axcet HR Solutions, where she has contributed her expertise for over 21 years.
As a leader in the HR industry, she holds advanced certifications as a Senior Professional in Human Resources (SPHR) and SHRM-Senior Certified Professional (SHRM-SCP). Jeanette oversees HR strategy and operations, ensuring Axcet delivers exceptional HR services that help small and mid-sized businesses stay compliant and grow.
With a Master’s degree in Human Resource Management from Keller Graduate School and a Bachelor of Science in Business Administration from Kansas State University, Jeanette is well-equipped to lead and support clients in navigating complex HR challenges.
Throughout her 15-year tenure as Director of Human Resources, she has been instrumental in positioning Axcet as the Midwest’s largest and premier Professional Employer Organization (PEO). Her previous roles at Axcet include Director of Employee Benefits and Senior HR Consultant, where she gained extensive experience in HR outsourcing, payroll administration, and employee risk management.
Jeanette’s leadership reflects her deep commitment to helping businesses thrive through strategic, compliance-driven HR solutions. Through her writing, she shares insights on HR strategy, compliance, and best practices to help employers confidently manage their workforce.
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