Axcet HR Solutions Blog│Human Resources Trends, News and Insights

Creating an Employee Handbook: DIY vs. Professional Help

Written by Jeanette Coleman, SPHR & SHRM-SCP | Oct 4, 2024 1:31:58 PM

Creating an employee handbook is one of the most critical steps for any growing business. Whether you're starting from scratch or updating existing policies, your handbook is the blueprint for company culture, legal compliance, and employee expectations. The big question is, should you go DIY, or is it worth bringing in an expert to ensure it’s done right? Let’s break down both approaches so you can make an informed decision that works for your business.

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DIY Handbook Creation: What You Need to Know

Creating an employee handbook on your own can be a daunting task, but it’s possible if you’re prepared. Your insider knowledge of your company’s culture is invaluable, and it's important to reflect that in your policies.

But be aware: going the DIY route comes with challenges, especially if you're not familiar with HR compliance laws.

Here's what you need to know before diving in.

1. Set clear expectations from day one

Firm, company-wide policies help ensure all employees understand what’s expected of them. Be specific about attendance, performance, communication protocols and any other areas relevant to your industry.

For example, when creating an employee handbook, it’s easy to overlook important sections like digital communications policies, which have become increasingly important as remote work expands. Your handbook should address conduct in virtual settings, including data security and Zoom etiquette. Failing to include these guidelines could lead to confusion or compliance risks.

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2. Document policy acknowledgment

Your employees not only need to receive and understand your policies, but they should also formally acknowledge them. An acknowledgment and signature page ensures that every employee attests to reading and agreeing to follow the handbook's guidelines. Including this small step when creating your employee handbook can save you from potential disputes later on.

3. Training is key

Creating an employee handbook is just the first step. Policies are only effective if employees understand and follow them. Make training part of your handbook rollout to ensure compliance and to clarify any areas that might need further explanation.

For example, in today’s remote work environment, addressing employee conduct in virtual settings—like data security or Zoom etiquette—is critical. Failing to include these guidelines could lead to confusion or compliance risks that might otherwise be avoided with a well-structured handbook.

4. Get expert advice—even if you DIY

Even if you opt for a DIY approach when creating an employee handbook, it's wise to seek expert feedback after drafting your handbook. Consulting with an HR professional can help you catch any gaps in compliance, alignment with state or federal regulations or general clarity.

5. Keep the handbook updated

One key aspect often overlooked in DIY approaches is maintaining the handbook over time. Employee handbooks should be living documents that evolve as your business grows and as regulations change.

Regular updates ensure that your policies remain compliant and relevant, especially as employment laws at the federal, state and local levels frequently change.

Make it a best practice to review your handbook annually or whenever significant changes occur in your company or legislation.

Why It Pays to Consult the Experts: The Benefits of Outsourcing Creating an Employee Handbook

If DIY isn’t your thing or you simply don’t have the time, outsourcing your employee handbook creation can save you stress—and potential legal risks. Here’s why bringing in the experts can be a game-changer for your business.

1. HR compliance expertise

When it comes to creating a legally sound employee handbook, compliance is the cornerstone. But navigating compliance is no simple task—it varies significantly based on your location, industry, and workforce size.

  • Compliance varies by location and industry

Federal laws are just the beginning. Every state and even local governments have their own requirements, from overtime pay and leave policies to safety regulations.

And if your business operates in a specific industry, like healthcare or construction, you're looking at additional layers of compliance, with specialized rules and standards that can’t be overlooked. Missing these details could open your business to unnecessary risks.

  • The power of HR compliance experts

This is where outsourcing to the pros makes all the difference. HR compliance experts don’t just know the laws—they live and breathe them. They ensure that your handbook not only covers all the federal, state, and local requirements but also aligns with industry-specific regulations. This thorough approach protects your business from costly legal issues, leaving no stone unturned.

  • The importance of documentation

Compliance doesn’t stop at drafting policies. Keeping accurate documentation—like policy acknowledgments and handbook updates—is critical to defending against claims of unfair treatment or misunderstandings.

When creating an employee handbook, experts ensure your handbook evolves alongside your business, staying current with ever-changing laws and providing a solid defense in case of disputes.

A meticulously crafted handbook is a powerful shield. With the right legal guidance, your handbook can serve as both a strategic tool and a safeguard, reducing risks and reinforcing your company’s commitment to compliance.

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2. Aligning policies with company culture

Your company culture is the heart of your organization, and no one understands it better than you. But turning that culture into concrete, compliant policies that resonate with your employees is a different challenge altogether.

When creating an employee handbook on your own, you’ll face the delicate task of preserving your unique values—like accountability, respect or teamwork—while navigating the maze of legal requirements.

This is where the expertise of HR professionals truly shines.

HR experts are masters at translating culture into policy. They ensure that your handbook reflects the values you've built, but with the clarity and compliance that ensures those values are actionable and protected by law. With their help, your handbook becomes more than just a rulebook; it’s a living document that reinforces your culture, keeps your team aligned, and mitigates legal risks.

Your voice stays front and center, but you gain the professional polish and legal precision that only HR experts can bring. This not only strengthens your company’s internal consistency but also boosts employee engagement, trust and understanding of what’s expected of them.

3. Gathering cross-departmental input

Creating a truly comprehensive employee handbook requires insights from every corner of your organization—a challenge that can be difficult to manage without the right strategy. From finance to IT, every department brings unique needs and pain points that must be reflected in your policies.

But gathering this input isn’t just about collecting feedback; it’s about translating that feedback into actionable, compliant policies.

This is where HR professionals excel.

They know how to bring key stakeholders to the table, engage with department heads and extract the critical details needed to shape well-rounded policies. By understanding the specific concerns of each team—from payroll to expense reimbursements to IT security—HR experts ensure that your handbook covers every base and leaves no room for confusion.

4. Staying up-to-date with laws and regulations

Employment laws change frequently, and it’s vital that your handbook reflects those updates. HR professionals stay on top of federal, state and local legislation so that your handbook remains compliant.

From mandatory training requirements to ensuring your handbook includes critical policies—such as workplace safety procedures—experts can provide peace of mind in a constantly evolving legal landscape.

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Meet Axcet HR Solutions: Your Partner in Creating an Employee Handbook That Works

At Axcet HR Solutions, we understand that creating an employee handbook is just one piece of the compliance puzzle. As a certified professional employer organization (PEO), our team integrates employee handbooks into a broader HR compliance strategy, ensuring your business is protected from legal risks across every aspect of HR.

When you partner with Axcet, you’re not just getting a handbook—you’re gaining a team of full-service HR compliance experts who work with you to address all your HR needs. We tailor solutions that grow with your business, providing long-term value and peace of mind.

Ready to take the next step? Schedule a consultation with us today to learn how our complete HR compliance strategy can support your business and protect your workforce.